Nationwide Routing Issues

 

Ducor Telephone Company has received numerous calls by our customers complaining about calls not reaching their homes. We have also received complaints about calls not going through to long distance numbers that originate from our customer’s homes and businesses.

 

Our tech department, led by our switching services manager and upper management team have exhausted themselves in search for a solution to the problem. After contacting the FCC it was determined that this is a Nationwide issue and has provided us with documentation to distribute to our customers.

Call Termination Issues Talking Points PDF